Privacy Policy
Last Updated: January 2026
Solutions Included Ltd ("we," "us," "our," or "Company") operates the website solutionsincluded.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, including all content, functionality, and services offered.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using solutionsincluded.com, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, and other contact details you provide.
- Technical Data: We automatically collect certain information about your device when you access the Site, including your IP address, browser type, operating system, referring URL, and pages visited.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your user experience and gather usage analytics.
- Usage Data: We collect information about how you interact with our Site, including click patterns, time spent on pages, links clicked, and content viewed.
How We Use Information
We use the information we collect for various purposes, including:
- Conducting analytics to understand user behaviour and improve Site performance
- Tracking affiliate commissions and partner performance metrics
- Personalising your experience and delivering relevant content
- Responding to your enquiries and providing customer support
- Improving Site functionality, design, and user experience
- Sending promotional emails and newsletters (only with your consent)
- Complying with legal obligations and enforcing our Terms of Service
Cookie Policy
Our Site uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us remember your preferences and track your activity.
Types of Cookies We Use:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors use the Site
- Affiliate Tracking Cookies: Used to track referrals and commissions from partner casinos and betting sites
- Marketing Cookies: Enable us to deliver personalised content and advertisements
Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect Site functionality. For more information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org.
Third-Party Links
Our Site contains links to third-party websites, including casino operators, betting sites, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. When you click on links to external websites, we encourage you to review their privacy policies before providing personal information.
Third-party partners may have their own terms and conditions which you should review before engaging with their services. We recommend you contact those sites directly regarding their data protection practices.
Your Rights
Under UK and EU data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right of Access: You may request access to the personal data we hold about you
- Right to Rectification: You may request that we correct inaccurate or incomplete data
- Right to Erasure: You may request deletion of your personal data under certain circumstances (the "right to be forgotten")
- Right to Restrict Processing: You may request that we limit how we use your data
- Right to Data Portability: You may request a copy of your data in a structured, commonly-used format
- Right to Object: You may object to direct marketing communications and certain processing activities
- Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Contact information and enquiry data are retained for up to 3 years or until you request deletion
- Analytics and usage data are typically retained for 12 months
- Affiliate tracking data is retained for the duration necessary for commission calculations, typically 12-24 months
- Newsletter subscribers' data are retained until you unsubscribe
When data is no longer needed, we securely delete or anonymise it.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us at:
Email: [email protected]
We will endeavour to respond to all data subject requests within 30 days in accordance with applicable data protection regulations. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.
Please note: This Site is intended for users aged 18 and over. We do not knowingly collect data from individuals under 18 years of age.